Prestige Ford
Sales: 888-435-2503
Service: 800-896-9617
Parts: 800-627-7134
Collision: 972-535-077
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SERVICE DEPARTMENT
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Our Location

Prestige Garland
3601 S. Shiloh Rd.

Garland, TX 75041

Service: 800-896-9617

Service Hours

Monday7:00 am - 7:00 pm
Tuesday7:00 am - 7:00 pm
Wednesday7:00 am - 7:00 pm
Thursday7:00 am - 7:00 pm
Friday7:00 am - 7:00 pm
Saturday7:00 am - 4:00 pm
SundayClosed

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

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Service Manager
Chris Zink
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Service Advisor
Bill Park
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Service Advisor
Keith Oakley
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Customer Relations
Pamela Johnson
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Service Advisor
Jeff Hoening
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Service Advisor
Tim Dozzi
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Service Advisor
Sheldon Mabry
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Service Advisor
Jason Shannon
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Service Advisor
Jason Ashcroft
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Service Admin
Chrissie Berry
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Service Admin
Donne Walker
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Service Cashier
Tanya Bridges
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Service Cashier
Frances Alaniz
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Porter
Doug Rakow
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Service Shop Foreman
Josh Viverette
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Service/Porter
Don White
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Service/Porter
Jim Wiggins
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Service Porter
Kenneth Turner
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Service Technician
Fernando Vergara
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Service Tech
Jason Cheshire
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Service Tech
Chris Edge
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Service Tech
James Cheshire
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Service Tech
Jeff Johnson
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Service Tech
Jonathan McNutt
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Service Tech
Jeffrey Renbarger
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Service Tech
Sam Madrid
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Service Tech
Anthony Stovall
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Service Tech
Ryan Tapp
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Service Tech
Dalton Spear
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Service Tech
Shane Frazier
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Service Tech
Gareth George
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Service Tech
Ubaldo Godino
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Service Tech
Kevin McBride
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Service Tech
Frank Morales
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Service Tech
Si Pham
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Service Tech
Nathan Reed
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Service Tech
Joe Harju
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Used Car Tech
Mitchell Fredericks
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Service Technician
Omar Hilario

Contact Information


“My sales person, Kelly Mcneill- Graham, was very fast at getting back to me when I first inquired about the truck through the internet. She gave me her cell # to call when I would be arriving at the dealership and met me promptly. She got me through the sales process quickly as I had requested....

Those guys stayed late to work with me, which I really appreciated.

Very friendly and good service. Overall very good.

Long-time customer. Cliff always treats me right.

It was a good experience! Ron was very nice to us.

Bruce and Monty were both very personable and worked with us until the very end. Great experience!

I appreciate everybody's attitude, and their willingness to work with the customer was excellent. They were able to get me exactly what I asked for.

Everything went well. I, for one, was completely satisfied, and my momma, well, when mom is happy, everybody is happy.

I really enjoyed everyone at Ford. They were helpful and very friendly.

I bought the car I am trading in here. It's been great!

I enjoyed that when I first got here, we had a salesperson come out and help us immediately. It was a great experience, and this was the best place we've come to where we've been treated like real people.

Everybody was very friendly and attentive, and I liked that. When I talked to my salesperson, Melisa, she gave me her number and said I could call her for anything–and she answered when I did call. She was very helpful. Our finance guy, Joe was also great!

Salesman and folks at the dealership were great and I had no issues at all. They were definitely working hard to make sure I was pleased with my deal. If it were not for the folks at Prestige.

Our salesman, Tony Roberson, went out of his way to make sure is was an enjoyable experience. We were on our way to buy a Toyota and just stopped at Ford to look! After meeting Tony that all changed. I own a new Mercedes Benz too, but Tony is as good a salesman as I've ever met.

Our salesman was kind, courteous and informative. I would recommend Prestige Ford to my family and friends.

I found a truck online and called Prestige Ford to get more information on it. Xavier Davis answered my call and worked with me to ensure that I get the vehicle I wanted and made sure the payments was at a price that I could afford. Xavier Davis was very professional and courteous. I would...

I would be happy to recommend Bruce and team to family and friends. The staff I encountered at Prestige Ford were top notch, and I'm glad I made the drive from Frisco. Also the F150 FX2 is outstanding!

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