Prestige Ford
Sales: 972-468-1024
Service: 972-468-1171
Parts: 972-468-1216
Collision: 972-468-1280
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Ford Service near Dallas, TX

Are you on the hunt for a trustworthy place that you can depend for vehicle service? Prestige Ford wants to be a dealership with a Service Department that you feel confident enough to rely on and recommend to your friends!

Customer-Focused Vehicle Care

As a family-owned and operated dealership, we strive to make a personal connection with every customer who walks through our doors. Whether you have purchased a vehicle from us or not, you’ll feel welcomed from the moment you visit our service bay. Our attentive service reps will talk with you to learn more about the kind of appointment your Ford needs and then send you over to relax in our comfortable waiting area. Should the repair be estimated to take longer than an hour or so, we can also help set you up with a rental vehicle. We’ll walk you through each step of your repair and are always available to answer any maintenance questions you may have.

Maintenance and Testing Appointments

One way to stay ahead of the game when it comes to vehicle maintenance is scheduling a testing appointment. You can check your Owner’s Manual for an estimated service appointment, but there are many variables that could alter that estimation. Your driving style, the age of the vehicle, and even the weather or climate all affect how the major mechanical functions under the hood perform and their lifespan. To avoid an unexpected issue, we recommend stopping by our service bay. One of the most common tests we can do is on the battery. We’ll take a look at how much charge the battery has and let you know roughly how much longer it will last. Another popular option is a brake test and inspection. The last thing you want to do is find out you need new brakes when you aren’t able to stop in time, so we’ll take a look at the condition of the brake pads and the rotors.

Online Tools

Ready to put our word to the test? Start by utilizing our online tools. We love helping our customers stretch their budgets, which is why we have a wide array of ongoing Service Specials. Be sure to check back often to see what new discounts are available. Scheduling an appointment is simple and straightforward -- all you have to do complete our quick form and we’ll confirm within 24 hours. If you simply want to get the advice of our mechanics, our Ask a Tech form is ready and waiting. Manufacturer recalls happen, so if you want to run a check on your Ford model, head on over to our Recall Request form.  

For top-notch Ford service near Dallas, TX, we welcome you here at Prestige Ford. Come and meet with us today at 3601 S. Shiloh Rd. in Garland, TX! Our team looks forward to meeting you soon. 


Ford Service near Dallas, TX

Service Hours

972-468-1171
Monday 7:00 am - 7:00 pm
Tuesday 7:00 am - 7:00 pm
Wednesday 7:00 am - 7:00 pm
Thursday 7:00 am - 7:00 pm
Friday 7:00 am - 7:00 pm
Saturday 7:00 am - 4:00 pm
Sunday Closed

Contact Information


Keep Your Vehicle in Peak Condition with Prestige Ford!

Dealership Information

Testimonials

I had a wonderful experience

Stephanie West
1-23-2019
Full Star Full Star Full Star Full Star Full Star

I had a wonderful experience and Ian, my salesman, was refreshing to work with. He got me the vehicle I wanted and made me feel comfortable. No pressure or old school sales tactics with him. It was the best car buying experience I’ve had thus far. The gentleman in the financing department was pleasant to work with as well. He offered options and explained why they were offered and didn’t badger me! I will refer anyone looking for a new car to Ian’s at Prestige Ford, hands down.

Amazing Service Staff

Haylee Kasallis
1-16-2019
Full Star Full Star Full Star Full Star Full Star

David in the service department was AMAZING! He was very aware of our situation at all times and called me when there was an update on my car. Said it would be a week wait but they finished in 3 days! Even when I had a hard time at check-out, the customer service rep was very alert and made sure I had a great experience and followed up with me afterward. Their service department is fantastic and if you can, ask for David!

Great Work!

Cat
1-10-2019
Full Star Full Star Full Star Full Star Full Star

Had some issues with the Geico side, but Randall Reed did great work on my vehicle and treated me very courteously as we navigated through some process issues. Thank you!

Sales is the Best

Rebecca Longan
1-2-2019
Full Star Full Star Full Star Full Star Full Star

Excellent customer service! We drove from Oklahoma to Garland, TX to get our car! Ian in sales is the best!

Recommending coming here for a vehicle.

nathan posey
12-26-2018
Full Star Full Star Full Star Full Star Full Star

Looked all over DFW for a F-150. Went to 10 different dealerships within the past 8 months, and this place was by far the best place to do business with. Xaiver (Salesman), Sean ( Sales Manager), and Luis (Finance) were all easy to negotiate with. They just wanted to make the best deal possible with you, to fit your budget. Real good people to work with. Recommending coming here for a vehicle.

Hard workers!

Harrison J.
12-20-2018
Full Star Full Star Full Star Full Star Full Star

Those guys stayed late to work with me, which I really appreciated.

Very straight forward and didn't waste my time.

12-7-2018
Full Star Full Star Full Star Full Star Full Star

“My sales person, Kelly Mcneill- Graham, was very fast at getting back to me when I first inquired about the truck through the internet. She gave me her cell # to call when I would be arriving at the dealership and met me promptly. She got me through the sales process quickly as I had requested. She even brought the truck out to a half way location to deliver it and take back the trade in when it came time to pick up the truck. She really had her patience tested dealing with my requests and she was courteous through it all and delivered the truck at the advertised price. Very straight forward and didn't waste my time. I will recommend her and the Prestige Ford dealership in Garland. Thanks for the pleasant and rapid experience. - Andrew Rhoads”

Very friendly and good service.

Carlos
11-22-2018
Full Star Full Star Full Star Full Star Full Star

Very friendly and good service. Overall very good.

Long-time customer!

Glen
11-16-2018
Full Star Full Star Full Star Full Star Full Star

Long-time customer. Cliff always treats me right.

Ron was very nice to us.

Jay
10-30-2018
Full Star Full Star Full Star Full Star Full Star

It was a good experience! Ron was very nice to us.

Great experience!

Robert B.
10-11-2018
Full Star Full Star Full Star Full Star Full Star

Bruce and Monty were both very personable and worked with us until the very end. Great experience!

Customer service was excellent!

Julio M.
9-28-2018
Full Star Full Star Full Star Full Star Full Star

I appreciate everybody's attitude, and their willingness to work with the customer was excellent. They were able to get me exactly what I asked for.

When mom is happy, everybody is happy.

Dale C.
8-16-2018
Full Star Full Star Full Star Full Star Full Star

Everything went well. I, for one, was completely satisfied, and my momma, well, when mom is happy, everybody is happy.

They were helpful and very friendly.

Mack
5-3-2018
Full Star Full Star Full Star Full Star Full Star

I really enjoyed everyone at Ford. They were helpful and very friendly.

My second car from Prestige Garland.

Debbie
4-26-2018
Full Star Full Star Full Star Full Star Full Star

I bought the car I am trading in here. It's been great!

We were treated like real people.

Brian S.
4-26-2018
Full Star Full Star Full Star Full Star Full Star

I enjoyed that when I first got here, we had a salesperson come out and help us immediately. It was a great experience, and this was the best place we've come to where we've been treated like real people.

Great Experience!

Jensen M.
11-1-2017
Full Star Full Star Full Star Full Star Full Star

Everybody was very friendly and attentive, and I liked that. When I talked to my salesperson, Melisa, she gave me her number and said I could call her for anything–and she answered when I did call. She was very helpful. Our finance guy, Joe was also great!

They worked hard to make sure I was pleased with my deal.

Tanisha F.
10-30-2017
Full Star Full Star Full Star Full Star Full Star

Salesman and folks at the dealership were great and I had no issues at all. They were definitely working hard to make sure I was pleased with my deal. If it were not for the folks at Prestige.

It was an enjoyable experience!

Kenneth Durbin
10-25-2017
Full Star Full Star Full Star Full Star Full Star

Our salesman, Tony Roberson, went out of his way to make sure is was an enjoyable experience. We were on our way to buy a Toyota and just stopped at Ford to look! After meeting Tony that all changed. I own a new Mercedes Benz too, but Tony is as good a salesman as I've ever met.

I would recommend Prestige Ford to my family and friends.

Tiffany Ashenfelter
10-11-2017
Full Star Full Star Full Star Full Star Full Star

Our salesman was kind, courteous and informative. I would recommend Prestige Ford to my family and friends.

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