Sales: 972-468-1024
Service: 972-468-1171
Parts: 972-468-1216
Collision: 972-468-1280
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Ford Service near Plano, TX

Ford Service near Plano, TX

Visit Prestige Ford!

When it comes to owning a Ford, securing the perfect model is only half the battle. The other half is ensuring that your vehicle always runs properly by bringing it in for routine servicing! What better place to get your car the maintenance it needs than Prestige Ford? We have accommodating hours and a friendly team that can make the process simple and painless. Read on to learn more about our Ford service center.

Service Department

Our service bay can be found at 3601 S. Shiloh Road in Garland, TX, about a 20-minute drive from the heart of Plano. Come in and visit us anytime from 7 am to 7 pm, Monday through Friday! We are closed Sunday, but open Saturday from 7 am to 4 pm for those that work during the week. If you prefer to schedule your appointments ahead of time, you can do so with our Schedule Service tool online under the Service & Parts tab on our website. However, if your plans are usually decided last minute, we also happily take walk-ins. When you visit, you’ll be greeted by our friendly staff, comprised of Advisors, Technicians, and more! They are expertly trained to give your Ford the utmost care that it needs and deserves. If you have any questions about your car or our department, feel free to give us a call at 866-742-0521!

Our Services

When it comes to the services our team offers, the list is endless! We can assist you with everything from routine maintenance to emergency fixes. Tire rotations, brake pad replacements, battery tests, oil changes—we do it all! We even have a special Collision Center onsite. There, they can fix any major damage from accidents, fix exterior detailing, and even touch up your vehicle’s paint job. To get in touch with the body shop, call 888-241-4501. Or, to make sure that we can help you with your unique issue, use our online Ask A Tech form to get in touch directly with one of our service team members.

Online Tools

Our service center also has a suite of online features that can help you! First, we greatly recommend that you check our Service Specials. These deals can save you money on many of your projects, and we update them as often as we can to make sure you get the most bang for your buck. We would also like to note that if you are an at-home mechanic and prefer to work on your vehicles yourself, you can order parts through our Parts Department and get all the items you need to spruce up your car on your own. There are also specific Parts Specials to minimize the cost of these projects. Finally, if you suspect that something is amiss with your Ford, we have an online Vehicle Recall Request that can run a report on your specific year, make, and model.

Our Ford service near Plano, TX, is ideally located and performed by an expert team to make your maintenance experience as easy as can be! Visit us at Prestige Ford soon and we’ll make your time worthwhile.

Service Hours

972-468-1171

Contact Information


Dealership Information

Testimonials

We love our new truck! Thank you!

Jeraldine Largo
5-4-2020
Full Star Full Star Full Star Full Star Full Star

My family and I never thought of looking out-of-state to purchase a vehicle, I found a new listing on cars.com and after inquiring about photos, Eric called me less than 5 minutes later and with an hour sent me detailed photos of the vehicle. This was Wednesday evening and our new truck was ours by the end of Thursday evening! Eric made the process so easy for us as well as the management staff of Randall Reed’s Prestige! Together they made a great team to support our needs and get us into our new vehicle without any run around! This was all done over the phone and email! The process felt unreal but we will definitely be back to purchase our next vehicle from Randall Reed’s Prestige! We love our new truck! Thank you!

OUTSTANDING!

Momma Wood
5-1-2020
Full Star Full Star Full Star Full Star Full Star

My service advisor, Jeff Hoening is the reason I keep coming back to Prestige! He makes me feel like I'm his only customer. His knowledge, friendliness, commitment and willingness to help to his customers is OUTSTANDING! I hope the Prestige knows how lucky they are to have Jeff!

Impressive

4-23-2020
Full Star Full Star Full Star Full Star Full Star

Just purchased a new Raptor from these guys. The deal was seamless and easy. The manager Sean Osborne really worked to make my deal right. There wasn’t a ton of haggling. They just came in first and foremost with a great deal and worked to make the minor details fit my needs. My sales person was solid. Most impressive was the fact that they had a dedicated hand off person that walked me through the manual, truck, and set up all of the electronics before I left the dealership. This was the second vehicle that I had purchased this month and this didn’t happen at the other dealership I went through even though I purchased a luxury SUV.

Randall Reed's has earned my business!

Randall Ashlock
4-15-2020
Full Star Full Star Full Star Full Star Full Star

I purchased my new Shelby from Prestige Ford because they had the BEST price and SERIOUSLY the Best customer service. When it was time for my 5000 mile service I was treated like a King! I met the Service Manager. I met the Ford Tech that was to perform the service. I was offered a loner truck for the time my car was in service. I received at least 4 text updates as to it's status. My car was washed and ready in a timely manor by serviced and inspected by True Professionals! I live in Arlington not even 5 miles from a big ford dealer. They could not even change my oil on an appointment made 5 days prior! Randall Reed's has earned my business!

People that care

jeffrey tozier
4-2-2020
Full Star Full Star Full Star Full Star Full Star

The service was phenomenal when I came in on Thursday morning and Karina took care of me. She was attentive and the communication was extraordinary. This is our first Ford and the service prior to this with other service personnel has been atrocious and Karina was a breath of fresh air; you could tell she cares. Will ONLY work with her going forward

I wish I could give them 10 stars!

Ashley Benner
3-26-2020
Full Star Full Star Full Star Full Star Full Star

I wish I could give them 10 stars!!! Truly and honestly the best dealership and car buying experience we could have ever had. Everyone we spoke to was incredibly friendly, nice and knowledgeable. Our salesman Ian Wortham was truly the best we have ever worked with and will never go to another dealership again!!! He went above and beyond to find us what we wanted for the price we were looking for. Before we showed up he had vehicles pulled up for us with different options as well as what we were looking at price wise for those vehicles. He did all of that for us in less than an hour of us calling and arriving to meet with him! They have excellent communication skills, follow through with what they say and will do anything to make you comfortable and satisfied with your purchase. The finance and insurance department was great to work with and loved meeting and working with everyone there. Their employees truly act like they want to be there and enjoy working at their dealership. We will be recommending Prestige Ford to all of our friends and family and will never go to another dealership again! We can’t say thank you enough!!!

Great Staff!

Ave Thompson
3-12-2020
Full Star Full Star Full Star Full Star Full Star

The sales man, was very,very nice and educational. Explained everything about a ford fusion in complete detail, and I also test drove the car, nice smooth ride but, I didn't like the positioning of the seats they were very uncomfortable. Ive gotta be able sit comfortably on the car especially since I drive outta town a lot. I loved the car though.

Sales & service is exceptional! Thank you Prestige

Larry Ladnier
2-26-2020
Full Star Full Star Full Star Full Star Full Star

This is my fourth Pick up truck from Prestige and I only go to them to have my oil changed! never had a problem with my trucks or getting my oil changed, Tires rotated, and check ups. Ford has been very reliable for me and the sales & service is exceptional! Thank you Prestige

Sales is the Best

Rebecca Longan
1-2-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service! We drove from Oklahoma to Garland, TX to get our car! Ian in sales is the best!

Recommending coming here for a vehicle.

nathan posey
12-26-2019
Full Star Full Star Full Star Full Star Full Star

Looked all over DFW for a F-150. Went to 10 different dealerships within the past 8 months, and this place was by far the best place to do business with. Xaiver (Salesman), Sean ( Sales Manager), and Luis (Finance) were all easy to negotiate with. They just wanted to make the best deal possible with you, to fit your budget. Real good people to work with. Recommending coming here for a vehicle.

Always the professional

Stormy Zeller
9-20-2019
Full Star Full Star Full Star Full Star Full Star

I love your service department. They always take very good care of my car. Rick is great. Always the professional. I did not purchase my car from you but you can rest assured I will buy the next one at your store.

Always the professional

Stormy Zeller
9-11-2019
Full Star Full Star Full Star Full Star Full Star

I love your service department. They always take very good care of my car. Rick is great. Always the professional. I did not purchase my car from you but you can rest assured I will buy the next one at your store.

Thanks Guys

Nasario Cano
8-6-2019
Full Star Full Star Full Star Full Star Full Star

I went up here to see what I could do to get a newer vehicle based on a trade in. It turned out that this company has very very very very good customer service and the sales reps. They are very informative, respectful , honest and to the point. Brandon and Greg along with the financial loan guy included. Made me feel like a two-year-old. By walking me though the process and assuring me the whole way that everything would work itself out. I was skeptical at first but by the end. I was a believer that this company and the way they it's set up with their salespeople. This has to be a good company. They made me feel like it's not all about the bottom dollar it was more about customer service. I thank them for that what a breath of fresh air. I will refer people and I will be back. What an eye opener, they care about getting you in a new car and care about you coming back thanks guys.

Highly recommend this dealership and the management team is amazing!

Kevin Hann
7-24-2019
Full Star Full Star Full Star Full Star Full Star

Experienced shopper. My original sales guy (no longer there) made this experience not the greatest but the sales manager and signing manager and everyone else I felt with made this experience a great one. Not only did they beat every other dealerships pricing but gave a good and fair trade, helped me get the options I wanted and went even further beyond after the sale to make me happy. They matched competitor pricing on some aftermarket work on my truck (lift and tires) and along the way made me feel like part of their family. Highly recommend this dealership and the management team is amazing! 1

Outstanding customer service!

Greg Million
7-11-2019
Full Star Full Star Full Star Full Star Full Star

Outstanding customer service! You just let them know what you want and they will get it!! No need to go from lot to lot looking for your vehicle. One stop shop. Thanks everyone

Excellent Service...

Erik Rodriguez
6-5-2019
Full Star Full Star Full Star Full Star Full Star

This is by far the best experience I've had while purchasing a car, fast service, honest and straight forward my sales consultant was Terrance Harkey very polite and works hard to make the customer happy I was in and out in about 2 hrs. Excellent Service...

I had a wonderful experience

Stephanie West
6-1-2019
Full Star Full Star Full Star Full Star Full Star

I had a wonderful experience and Ian, my salesman, was refreshing to work with. He got me the vehicle I wanted and made me feel comfortable. No pressure or old school sales tactics with him. It was the best car buying experience I’ve had thus far. The gentleman in the financing department was pleasant to work with as well. He offered options and explained why they were offered and didn’t badger me! I will refer anyone looking for a new car to Ian’s at Prestige Ford, hands down.

Amazing Service Staff

Haylee Kasallis
5-23-2019
Full Star Full Star Full Star Full Star Full Star

David in the service department was AMAZING! He was very aware of our situation at all times and called me when there was an update on my car. Said it would be a week wait but they finished in 3 days! Even when I had a hard time at check-out, the customer service rep was very alert and made sure I had a great experience and followed up with me afterward. Their service department is fantastic and if you can, ask for David!

Great Work!

Cat
1-10-2019
Full Star Full Star Full Star Full Star Full Star

Had some issues with the Geico side, but Randall Reed did great work on my vehicle and treated me very courteously as we navigated through some process issues. Thank you!

Hard workers!

Harrison J.
11-7-2019
Full Star Full Star Full Star Full Star Full Star

Those guys stayed late to work with me, which I really appreciated.

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